Privacy Policy

This Privacy Policy explains how PropGrandeur ("we", "our", "us") collects, uses, stores, and shares your information when you visit our website or submit your details through our enquiry form.

1) Information We Collect

When you submit an enquiry, we may collect:

• Name
• Email address
• Phone number
• Message / requirements (property preferences, budget, location, etc.)

We may also collect basic technical data automatically, such as:

• IP address (approximate)
• Device/browser type
• Pages visited and time spent

2) How We Use Your Information

We use your information for purposes such as:

• To contact you regarding your enquiry
• To share relevant property options and project details
• To arrange site visits and coordinate with developers/builders
• To provide booking/loan/documentation assistance (if requested)
• To improve our website and customer experience

3) Consent & Communication

By submitting your details on our website, you consent to being contacted by PropGrandeur via call, SMS, WhatsApp, or email for enquiry follow-up, property recommendations, and related communication.

4) Sharing of Information

We do not sell your personal data. However, we may share your details with:

• Developers/builders for pricing, availability, and site visit coordination
• Service providers that support our website or lead management (hosting, CRM, etc.)
• Authorities if required by law

5) Cookies & Analytics

We may use cookies or analytics tools to understand website traffic and improve performance. You can control cookies through your browser settings.

6) Data Retention

We keep your information only as long as needed to contact you and provide services, or as required for legal, operational, or business purposes.

7) Data Security

We take reasonable steps to protect your information. However, no online platform can guarantee 100% security.

8) Your Rights

You may request to:

• Access or update your details
• Withdraw consent for communication
• Request deletion of your data (subject to legal/business requirements)

9) Third-Party Links

Our website may contain links to third-party services (such as WhatsApp). We are not responsible for their privacy practices.

10) Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect data from minors.

11) Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

12) Contact Us

PropGrandeur
Mumbai, India
Email: hello@propgrandeur.com
Phone: +91 95528 82747